Your privacy matters to us.
This policy explains how Hawthorne Events Group Ltd collects, uses and protects your personal information.
1. Information we collect
We may collect personal information you provide directly to us, including your name, email address, phone number, postal address and event details submitted through our enquiry form, by email or over the phone.
2. How we use your information
We use your information to respond to enquiries, provide event planning services, communicate about your event, process payments and comply with legal obligations. We do not sell your personal data to third parties.
3. Cookies and analytics
Our website may use cookies and similar technologies to improve your browsing experience and analyse site traffic. You can adjust your browser settings to refuse cookies, though this may affect functionality.
4. Data sharing
We may share your information with trusted suppliers and venues involved in delivering your event, and with service providers who assist our business operations (such as payment processors and email providers). All partners are bound by confidentiality obligations.
5. Data retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. After this period, your data is securely deleted or anonymised.
6. Your rights
Under UK data protection law, you have the right to access, correct, erase or restrict processing of your personal data. You may also object to processing and request data portability. To exercise these rights, please contact us using the details below.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. However, no method of transmission over the internet is completely secure.
8. Contact us
If you have any questions about this privacy policy or how we handle your data, please contact us at info@hawthorneeventsgroup.co.uk or by post at Hawthorne Events Group Ltd, 4 Centenary Close, Liverpool, England, L4 8UX.
Last updated: 2026